Lean IT Foundation

The LITA Lean IT Foundation certification builds the fundamental knowledge needed to support a Lean strategy in IT organizations. Candidates will understand the Lean philosophy, how Lean looks at processes to reduce waste, how to measure performance and more. The focus of this exam lies on how to apply the Lean IT principles.

Who is this certification for?

This exam is designed for managers or IT professionals working in organizations that would benefit from adopting a Lean approach. It is recommended that candidates have a background of 2 to 3 years’ experience in the field of IT service management.

Main subjects

  • Introduction
  • Customer
  • Process
  • Performance
  • Organization
  • Behavior & Attitude
  • Problem Solving / Kaizen

Details

  • Duration: 1 hour
  • Number of questions: 40 (Multiple Choice)
  • Pass mark: 65%
  • Open book: No
  • Electronic equipment allowed: No
  • Level: Foundation
  • Available languages: English, Japanese, Spanish, Brazilian Portuguese, Chinese