Symantec IT Management Suite 8.1 Diagnostics and Troubleshooting

The Symantec IT Management Suite 8.1 Diagnostics and Troubleshooting course is designed for professionals tasked with maintaining and utilizing a Symantec IT Management Suite (ITMS) implementation in their organizations. This twoday, instructor-led, hands-on course teaches students the underlying components and methods used to troubleshoot the Symantec Management Platform along with the site infrastructure and ITMS solutions to keep it operating optimally. Students learn how to define, diagnose and solve common platform and solution issues within the ITMS environment. Students also learn how to use the platform consoles and reports to analyze and monitor the environment to proactively monitor the environment.

Duration

2 Days

Prerequisites

You must have a basic understanding and working knowledge of Microsoft Windows operating systems and optionally Linux and Mac operating systems

Course Outline

  • Module 1: ITMS Infrastructure Overview
  • Module 2: Symantec Management Platform Troubleshooting
  • Module 3: Site Infrastructure Troubleshooting
  • Module 4: ITMS Solution Troubleshooting