Symantec Data Center Security Server Advanced 6.7 Diagnostics and Troubleshooting

The Symantec Data Center Server Advanced 6.7 Diagnostics and Troubleshooting course is designed for the IT security management professional tasked with troubleshooting Data Center Security Server Advanced (SDCSSA).

Students learn how to troubleshoot the SDCSSA server, UMC, and agent core components. You also learn how to identify services, examine configuration files, interpret log files and use that information for diagnosis and troubleshooting.


2 Days


You must have attended the Symantec Data Security Sever Advanced 6.7 Administration course or have one year of day-to-day experience maintaining an SDCSSA environment, which includes basic troubleshooting. Symantec also recommends that you visit Symantec eLibrary and take the fifteen-minute introductory to Symantec Diagnostic and Troubleshooting Methodology course.

Course Outline

  • Examining the SDCSSA Architecture and Components
  • Troubleshooting the Management Server
  • Troubleshooting Management and UMC Consoles
  • Troubleshooting SDCSSA Agents
  • Troubleshooting Prevention and Detection Policies
  • Troubleshooting Installations and Upgrades

Who Should Attend

This course is for network managers, resellers, systems administrators, client security administrators, systems professionals, and consultants who are charged with the troubleshooting, and day-to-day management of SDCSSA in a variety of network environments, and who are responsible for troubleshooting and tuning the performance of this product in an enterprise environment.