Understanding Cisco Collaboration Foundations (CLFNDU) v1.0

Duration

5 Days

Prerequisites

This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:

  • Internet web browser usability knowledge and general computer usage
  • Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line 

Course Content

The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams:

Collaboration courses Collaboration exams
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)
Implementing Cisco Collaboration Applications (CLICA) 300-810 Implementing Cisco Collaboration Applications (CLICA)
Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
Implementing Automation for Cisco Collaboration Solutions (CLAUI) 300-835 Implementing Automation for Cisco Collaboration Solutions (CLAUI)

Outline

  • Exploring the Path to Collaboration
  • Introducing Cisco Unified Communications Manager and Initial Parameters
  • Exploring Endpoints and the Registration Process
  • Exploring Codecs and Call Signaling
  • Managing Users in Cisco Unified Communication Manager
  • Describing a Basic Dial Plan
  • Describing Class of Service
  • Enabling Endpoints and Features
  • Describing the Cisco ISR as a Voice Gateway
  • Exploring Cisco Unified Communication Manager Media Resources
  • Reporting and Maintenance
  • Exploring Additional Requirements for Video Endpoints
  • Describing Cisco Unity Connection

Who should enroll

  • Students preparing to take the CCNP Collaboration certification
  • Network administrators
  • Network engineers
  • Systems engineers
Collaboration