Duration:

2 Days

Who should attend:

The primary audience for this course is as follows:

  • Cisco Channel Partner SEs and FEs that are seeking to assume active roles in addressing and correcting Level 1 and 2 UCS C-Series Standalone Server issues.

Prerequisites

Recommended Cisco learning offerings that the learners may complete to benefit fully from this course, including the following:

  • Complete the Data Center Unified Computing Implementation (DCUCI) v4.0 course.

Course Content

Cisco Data Center Unified Computing System C-Series Troubleshooting (DCUCSCTS) v1.0 is a newly created instructor-led training (ILT) course designed to prepare Cisco Channel Partners, systems engineers, and implementers with the knowledge and hands-on experience to properly install, configure, and troubleshoot UCS C-Series servers operating in standalone mode.

The goal of Cisco Data Center Unified Computing System C-Series Troubleshooting (DCUCSCTS) v1.0 is to enable the UCS Partner to troubleshoot Level 1 and 2 standalone UCS C-Series integration issues.

The student will gain hands-on experience with proper configuration procedures and will become familiar with common troubleshooting scenarios and recommended solutions.

Course Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

  • Review the UCS C-Series product platform with an emphasis on feature support
  • Describe the initial setup, configuration, and connectivity to ensure proper Cisco Integrated Management Controller (CIMC) operation
  • Review the UCS C-Series troubleshooting methodology as well as present common configuration challenges
  • Describe CIMC utilities that enable performance validation and facilitate data gathering activities for troubleshooting purposes
  • Describe the process to download firmware updates by using Host Upgrade Utility (HUU)
  • Perform server BIOS updates with various methods
  • Describe the correct process to update the server BIOS by using the EFI shell
  • Describe the correct process for recovering a UCS C-Series server by using a USB Recovery Module
  • Describe the features and benefits of the UCS C-Series P81E Virtual Interface Card (VIC)
  • Perform the proper network (LAN) configuration steps for the P81E VIC
  • Describe common troubleshooting issues and recommended solutions for the UCS C-Series P81E VIC
  • Review the Cisco VIC P81E SAN configuration and vHBA properties
  • Describe the Fibre Channel over Ethernet Initialization Protocol (FIP) and validate its proper configuration
  • Describe the process for determining P81E configuration-related problems
  • Review and introduce the RAID controller options for the UCS C-Series servers
  • Introduce the SAS Extender and Expander options for the C-Series servers
    Configure the LSI 1068E, LSI 9261-8i, and the software ICH10R RAID controllers
  • Identify the symptoms and recommended solutions of RAID adapter and disk failure modes
  • Describe the steps for installing an operating system onto a local disk
  • Describe the steps for installing an operating system by using a SAN boot
  • Describe the process to download and install additional device drivers after successful OS installation
  • Describe common device driver and operating system troubleshooting issues and their recommended solutions
  • Execute the password recovery process for UCS C-Series server CIMC and BIOS passwords
  • Configure management access to the UCS C-Series server through the LAN on Motherboard and NIC ports
  • Configure the UCS C-Series Intelligent Peripheral Management Interface for management access
  • Configure the UCS C-Series Serial over LAN service
  • Describe the rationale and various components that are required to complete UCS C-Series integration with UCS Manager
  • Configure the Fabric Interconnect and Fabric Extender for a UCS C-Series server
  • Configure the UCS C-Series server to operate as part of a UCS Manager instance

Course Outline

The course contains these components:

  • Course Introduction
  • Troubleshooting Methodology
  • Configuring Firmware Updates
  • Troubleshooting LAN Connectivity
  • Troubleshooting SAN Connectivity
  • Troubleshooting Local Disk and RAID
  • Troubleshooting Operating System Driver Issues
  • Troubleshooting Management Access
  • Configuring UCS C-Series Integration with UCS Manager